88ed Privacy Policy
At 88ed, the privacy and security of every player is a fundamental commitment — not an afterthought. This Privacy Policy explains in clear, plain English exactly what personal data 88ed collects from players in Bangladesh, how that data is used, who it may be shared with, how long it is retained, and what rights you have over your own information. Please read this document carefully before registering an account or using any 88ed service.
Our Commitments
How 88ed Handles Your Data
These six principles reflect 88ed's core data privacy commitments to every registered player. They are enforceable obligations — not aspirational statements — and are detailed in full in the privacy document below.
Minimal Data Collection
88ed collects only the personal data that is strictly necessary to provide the Platform's services — account registration, identity verification, payment processing, and customer support. We do not collect data for its own sake or build unnecessary user profiles.
SSL Encryption on All Data
Every data transmission between your device and 88ed servers is protected by industry-standard SSL/TLS encryption. Your personal details, payment information, and session activity are encrypted in transit and at rest on secured servers with restricted access controls.
No Sale of Personal Data
88ed does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used exclusively to operate your account, verify your identity, process payments, and comply with legal obligations.
Your Rights Over Your Data
Registered players have the right to access a copy of their personal data, request corrections to inaccurate records, and request deletion of their account and associated data following account closure, subject to legal retention obligations. Submit requests to [email protected].
Defined Retention Periods
88ed retains personal data only for as long as necessary to fulfil the purpose for which it was collected. Active account data is retained for the account's lifetime plus five years for compliance purposes. KYC identity documents are retained for the legally required period.
Transparent Communication
If 88ed makes material changes to this Privacy Policy, registered players will be notified by email at least 7 days before those changes take effect. We maintain a clear record of what changed and when, so you are never surprised by how your data is being handled.
1 Introduction
This Privacy Policy ("Policy") is published by 88ed ("the Platform", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the 88ed online betting and gaming platform available at https://88ed.io and all associated mobile interfaces and services (collectively, "the 88ed Platform").
88ed is committed to protecting the privacy of every registered player and website visitor. This Policy explains, in plain English, what personal information we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, how long we keep it, and the rights you hold as a data subject. We have drafted this Policy to be as clear and accessible as possible while meeting the requirements of a formal legal document.
This Policy should be read alongside the 88ed Terms & Conditions, which are available at 88ed.io/terms-conditions, and the 88ed Responsible Gaming Policy, available at 88ed.io/responsible-gaming. All three documents together constitute the full framework governing your relationship with 88ed.
2 Personal Data We Collect
88ed collects personal data through several channels: directly from you when you register an account or contact support, automatically when you use the Platform, and from third parties such as payment processors and identity verification services. The categories of data we collect are set out in the table below.
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, NID number or passport number | Provided by you at registration and KYC verification |
| Contact Data | Mobile phone number, email address, residential address (city, district) | Provided by you at registration |
| Financial Data | bKash / Nagad / Rocket / Upay account number, Visa/Mastercard last 4 digits, transaction history | Provided by you and collected via payment processor |
| KYC Document Data | Scanned copy or photograph of Bangladesh NID or passport, selfie for liveness check | Provided by you during KYC verification |
| Technical Data | IP address, device type, operating system, browser type and version, session duration | Collected automatically via server logs and cookies |
| Usage Data | Pages visited, games played, bets placed, bet amounts, win/loss history, login timestamps | Collected automatically via Platform activity tracking |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Collected when you contact 88ed support |
2.1 Data You Are Not Required to Provide
88ed does not require players to provide social media profile links, photographs (other than the KYC selfie), employment information, or income details as a condition of registration. If you choose to provide any additional information voluntarily through support channels, it will be treated in accordance with this Policy.
2.2 Sensitive Personal Data
88ed does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes. The KYC selfie collected during identity verification is used solely for liveness detection and document matching — it is not stored in a biometric database or used for facial recognition beyond the initial KYC check.
3 How We Use Your Personal Data
88ed uses the personal data it collects for specific, clearly defined purposes. We do not use your data for purposes incompatible with those stated at the time of collection without first obtaining your consent or establishing an alternative lawful basis. The primary purposes for which we process your personal data are:
- Account creation and management: To register your 88ed account, authenticate your identity at login, and maintain accurate account records including your balance, transaction history, and betting activity.
- Identity verification (KYC): To verify that you meet the minimum age requirement of 21 years, confirm your identity to prevent fraud and multi-accounting, and comply with anti-money laundering (AML) obligations before processing withdrawal requests.
- Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to reconcile transaction records, and to investigate and resolve any payment disputes.
- Platform operation and improvement: To deliver the betting, casino, and gaming services you have requested; to monitor Platform performance; to identify and fix technical errors; and to develop new features based on anonymised usage patterns.
- Customer support: To respond to your queries, complaints, and support requests via live chat and email, and to maintain a record of interactions for quality assurance and dispute resolution purposes.
- Responsible gaming: To monitor account activity for indicators of problem gambling behaviour, to apply mandatory responsible gaming measures where required, and to communicate with you about the responsible gaming tools available on 88ed.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, account takeovers, and other prohibited activities that could harm you or other players on the Platform.
- Legal and regulatory compliance: To comply with applicable legal obligations including document retention requirements, to respond to lawful requests from competent authorities, and to enforce the 88ed Terms & Conditions.
- Marketing communications (where consented): To send you personalised promotional offers, bonus notifications, and Platform updates via email or SMS, where you have provided explicit consent to receive such communications and have not subsequently withdrawn that consent.
4 Legal Basis for Processing
Every processing activity conducted by 88ed is grounded in at least one lawful basis. The primary legal bases on which 88ed relies are:
- Contract performance: Processing that is necessary to deliver the betting and gaming services you have requested under the 88ed Terms & Conditions — including account management, payment processing, and bet settlement — is carried out on the basis of contractual necessity.
- Legal obligation: Processing required to comply with applicable law — including AML record-keeping, KYC identity verification, and responses to lawful authority requests — is carried out on the basis of legal obligation.
- Legitimate interests: Processing for fraud prevention, Platform security, responsible gaming monitoring, and service improvement is carried out on the basis of 88ed's legitimate interests, where those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for direct marketing communications is carried out only on the basis of your freely given, specific, and informed consent, which you may withdraw at any time by contacting [email protected] or by using the unsubscribe mechanism in any marketing email.
5 Cookies & Tracking Technologies
5.1 What Cookies 88ed Uses
88ed uses cookies and similar tracking technologies (including local storage and session storage) to operate the Platform, remember your session, and analyse usage patterns. Cookies are small text files placed on your device when you visit the 88ed Platform. The categories of cookies we use are:
- Strictly necessary cookies: Essential for the Platform to function. They enable session management, login authentication, and bet placement. These cannot be disabled without rendering the Platform inoperable.
- Functional cookies: Remember your preferences such as language setting and interface layout. These improve your experience but are not essential to Platform operation.
- Analytics cookies: Collect anonymised data about how visitors use the Platform — pages visited, session duration, errors encountered — to help us improve the user experience. Data is aggregated and not linked to individual accounts.
- Security cookies: Used for fraud detection, device fingerprinting for multi-account detection, and to protect the integrity of the Platform and its players.
5.2 Managing Cookies
You may control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging into your 88ed account and using the Platform's core features. Disabling analytics or functional cookies will not affect your ability to place bets or use account features.
6 Sharing Your Data with Third Parties
88ed does not sell, rent, or license your personal data to third parties for their own commercial or marketing purposes. We share personal data only in the limited circumstances described below, and only with recipients who are bound by appropriate data protection obligations:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy frameworks and are independently regulated.
- KYC and identity verification providers: Specialist third-party identity verification services may receive your name, date of birth, NID number, and KYC document images solely for the purpose of verifying your identity and age. These providers are contractually prohibited from using your data for any other purpose.
- Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised player session data (session token, game round ID, bet amounts) necessary to deliver their game content. These providers do not receive your full name, contact details, or payment information.
- IT and hosting infrastructure: Cloud hosting and server infrastructure providers who store and process Platform data on 88ed's behalf. These providers act as data processors under strict contractual instructions and are prohibited from accessing your data for their own purposes.
- Legal and regulatory authorities: Where required by applicable law or a valid court order, 88ed may disclose personal data to relevant government agencies, law enforcement bodies, or financial intelligence units. 88ed will notify you of such disclosures where legally permitted to do so.
- Fraud prevention networks: Where 88ed reasonably suspects that your account has been used for fraud, money laundering, or bonus abuse, relevant account and transaction data may be shared with industry fraud prevention services to protect the Platform and other players.
7 Data Security
88ed implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure. The technical and organisational security measures we maintain include:
- SSL/TLS encryption: All data in transit between your browser or app and 88ed servers is encrypted using TLS 1.2 or higher. The 88ed Platform enforces HTTPS across all pages and API endpoints without exception.
- Encryption at rest: Sensitive data stored on 88ed servers — including KYC document files, payment method details, and password hashes — is encrypted at rest using AES-256 encryption.
- Access controls: Access to systems containing personal data is restricted to authorised 88ed personnel on a strict need-to-know basis. Access rights are reviewed regularly and revoked immediately upon staff departure.
- Password security: Player account passwords are stored as salted cryptographic hashes. 88ed staff cannot view your plain-text password and will never ask for it.
- Penetration testing and vulnerability scanning: The 88ed Platform is subject to regular security assessments to identify and remediate vulnerabilities before they can be exploited.
- Incident response: In the event of a confirmed personal data breach that poses a risk to your rights, 88ed will notify affected players and relevant authorities within the timeframe required by applicable obligations.
While 88ed takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 88ed immediately if you suspect unauthorised access to your account.
8 Data Retention
88ed retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The general retention periods that apply to the main categories of personal data are:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of active account + 5 years after closure | Contract performance and AML compliance |
| KYC identity documents | 5 years from account closure | AML and fraud prevention legal obligations |
| Transaction records | 5 years from the date of each transaction | Financial record-keeping legal requirements |
| Support communications | 3 years from the date of the interaction | Dispute resolution and quality assurance |
| Marketing consent records | 3 years from consent or until withdrawal | Demonstrating lawful basis for marketing |
| Server logs (technical data) | 90 days rolling | Security monitoring and fraud detection |
| Analytics cookies | Up to 13 months | Platform improvement and usage analysis |
Once a retention period expires, personal data is securely deleted or permanently anonymised so that it can no longer be linked to you as an individual. Anonymised aggregate data (e.g., overall Platform usage statistics) may be retained indefinitely as it contains no personal identifiers.
9 Your Data Rights
As a registered player or website visitor, you hold the following rights in relation to your personal data held by 88ed. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and we will respond within 30 days.
- Right of access: You have the right to request a copy of the personal data 88ed holds about you, along with information about how it is being used. There is no charge for a standard access request.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Account holders may update basic contact information directly through their account settings panel.
- Right to erasure: In certain circumstances — for example, where you withdraw consent for marketing or where data is no longer necessary for the purpose for which it was collected — you may request that your personal data be deleted. This right is subject to 88ed's overriding legal retention obligations (see Section 8).
- Right to restriction of processing: You may request that 88ed restrict the processing of your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.
- Right to data portability: Where data is processed on the basis of your consent or contract performance, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
- Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring. 88ed will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
10 Children & Minors
The 88ed Platform is strictly restricted to adults aged 21 years and above. 88ed does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, that account will be immediately and permanently closed, all associated data will be deleted (except to the extent required by legal obligations), and any funds in the account will be handled in accordance with applicable law.
11 Marketing Communications
88ed may send registered players promotional emails, SMS notifications, and in-Platform messages about bonuses, new game releases, seasonal promotions (including Eid, Pohela Boishakh, and IPL / BPL season offers), and Platform updates. Marketing communications are sent only where you have provided explicit consent at the point of registration or subsequently through your account communication preferences.
11.1 Opting Out of Marketing
You may withdraw your consent to receive marketing communications at any time by:
- Clicking the "Unsubscribe" link at the bottom of any 88ed marketing email.
- Updating your communication preferences in your 88ed account settings.
- Sending a written request to [email protected] with the subject line "Marketing Opt-Out".
Opt-out requests are processed within 5 business days. Please note that opting out of marketing communications does not affect essential transactional communications such as deposit confirmations, withdrawal notifications, KYC request emails, and security alerts — these are sent on the basis of contract performance and cannot be disabled while your account is active.
12 Updates to This Privacy Policy
88ed reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our services. The "Last Updated" date at the top of this document will always reflect when the most recent revision was made.
Where changes to this Policy are material — meaning they affect the categories of data we collect, the purposes for which we use it, or your rights as a data subject — 88ed will notify all registered players by email at least 7 days before those changes take effect. Non-material changes (such as formatting improvements, clarifications, or typographical corrections) are effective immediately upon publication without prior notice.
Your continued use of the 88ed Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and may contact 88ed to request account closure and the withdrawal of any remaining balance.
13 Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88ed handles your personal data, please contact the 88ed data protection team using the details below. All privacy-related enquiries are handled with priority and in strict confidence.
- Email: [email protected] — use the subject line "Privacy Enquiry" for fastest routing
- Live Chat: Available within the 88ed Platform during Bangladesh Standard Time (BST, UTC+6) business hours
- Response Time: Within 24 hours for email; under 5 minutes for live chat during business hours
- Data Rights Requests: Responded to within 30 days of receipt of a valid, verified request
For formal data rights requests (access, erasure, portability, rectification), please email [email protected] with the subject line "Data Rights Request" and include your registered account email address and mobile number so we can verify your identity before processing the request. We will not process data rights requests from unverified requestors in order to protect your account from third-party interference.
Ready to Play at 88ed?
Now that you understand how 88ed protects your data, explore cricket betting, live casino games, and top slots — or log in to your account to get started. Safe, SSL-secured, and built for Bangladesh players aged 21 and above.