Responsible Gaming
at 88ed
Gambling at 88ed is intended to be an enjoyable leisure activity. For the vast majority of players across Bangladesh, it stays exactly that. But 88ed recognises that for some players, gambling can stop being fun and start causing harm. This page explains every tool, safeguard, and support resource available to help you stay in control — and what to do if you feel you need help.
Strict 21+ Age Policy
Verified at registration — no exceptions
Every person who opens an 88ed account must be at least 21 years of age at the time of registration. This is a firm, non-negotiable policy. 88ed enforces age verification through a mandatory KYC (Know Your Customer) process before any withdrawal request is processed. Players who cannot or do not pass age verification will have their accounts suspended and any deposited funds will be returned via the original payment method.
If you are a parent or guardian in Bangladesh and suspect that someone under the age of 21 in your household has opened an 88ed account, please contact our support team immediately at [email protected]. We will investigate and close the account as a priority.
Tools to Keep You in Control
88ed provides a comprehensive set of responsible gaming tools that every registered player in Bangladesh can activate at any time through their account settings or by contacting our support team. These tools are free, immediate, and permanent where chosen.
Deposit Limits
Set a maximum amount you are willing to deposit per day, per week, or per month. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering a deposit limit takes effect immediately. Raising a limit requires a 7-day cooling-off period to protect against impulsive decisions made in the heat of the moment.
Loss Limits
Define the maximum amount you are prepared to lose over a daily, weekly, or monthly period. When your net losses reach the threshold you have set, your account will be automatically restricted from placing further bets until the period ends. This tool is particularly effective for players who find it difficult to stop during a losing streak.
Session Time Limits
Set a maximum duration for each gambling session. You can choose limits ranging from 30 minutes to several hours per day. When you approach your time limit, 88ed will display an on-screen reminder. Once the limit is reached, your session will end automatically and you will be logged out. This helps prevent extended gambling sessions that can escalate spending and emotional investment.
Time-Out / Cooling-Off
If you feel you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During a time-out, you cannot log into your 88ed account, place bets, or make deposits. You may still withdraw any remaining balance. Time-out periods cannot be reversed once activated — this is intentional, to ensure the break has its full effect.
Self-Exclusion
Self-exclusion is a more serious, longer-term measure for players who recognise that they need to stop gambling completely for an extended period. 88ed offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is locked, all marketing communications are suspended, and you cannot create a new account using the same identity or payment details.
Reality Checks
Enable periodic reality check notifications that appear on-screen at intervals you choose — every 30, 60, or 90 minutes. Each notification shows you how long you have been playing in the current session, how much you have wagered, and your net position. This brief interruption is proven to help players make more considered decisions about whether to continue, take a break, or stop for the day.
How to Activate Responsible Gaming Tools
Every protection tool is accessible directly from your 88ed account. You do not need to call anyone or submit a formal request — most tools can be activated in under two minutes. For self-exclusion and permanent account closure, our support team is available to assist you promptly.
| Tool | Takes Effect | Reversible? |
|---|---|---|
| Lower deposit limit | Immediately | Yes (7-day delay to raise) |
| Loss limit | Immediately | Yes (24-hour delay to raise) |
| Session time limit | Immediately | Yes |
| Time-out (24h–6 weeks) | Immediately | No |
| Self-exclusion (6m–3yr) | Immediately | No (review after period ends) |
| Permanent exclusion | Immediately | No — permanent |
Log in to your 88ed account
Visit 88ed.io and log in using your registered mobile number or email address and your password. Ensure you are on a secure private connection, especially when accessing your account settings.
Go to Account Settings
Once logged in, navigate to the Account menu in the top-right corner of the screen. Select "Responsible Gaming" or "Player Protection" from the dropdown options in your account settings panel.
Select the tool you need
Browse the list of available tools: Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Time-Out, and Self-Exclusion. Each tool has a clear description and configuration options. Choose the one that best matches your needs.
Set your parameters and confirm
Enter the specific values — for example, a daily deposit limit of ৳2,000 or a weekly session time limit of 5 hours. Review your selection carefully, then confirm. Stricter limits take effect immediately upon confirmation.
Contact support for self-exclusion
For time-out and self-exclusion requests, you may also contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours and send a written confirmation to your registered email address.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in oneself. 88ed encourages every player to review the following warning signs honestly and regularly — not just once at registration.
Behavioural Warning Signs
- Spending more money on gambling than originally intended, repeatedly
- Chasing losses — placing bigger bets to win back money already lost
- Lying to family or friends about how much time or money is spent gambling
- Borrowing money from family, friends, or bKash/Nagad credit to fund gambling
- Neglecting work, family responsibilities, or daily prayers due to gambling
- Feeling unable to stop or cut back even when you decide to try
- Gambling as a way to escape feelings of anxiety, stress, or loneliness
- Becoming irritable or restless when not gambling or when trying to stop
Quick Self-Assessment Checklist
Answer honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to use the tools above or contact our support team.
Talk to 88ed Support
If your answers to the checklist above concern you, or if a family member has raised worries about your gambling, the 88ed responsible gaming support team is here to help. We will listen without judgement and help you identify the right tool or next step. All conversations are treated with complete confidentiality.
Our Responsible Gaming Principles
88ed's approach to responsible gaming is built on six core commitments that shape every aspect of how the Platform operates for Bangladesh players.
Player Safety First
Every product decision at 88ed considers player wellbeing alongside commercial interests. We will never remove or restrict access to responsible gaming tools in order to increase revenue. Player safety is a non-negotiable platform principle.
Transparent Odds and Payouts
88ed is committed to displaying accurate return-to-player (RTP) information and fair odds for all games and sports markets. We do not manipulate odds or outcomes. All casino games are provided by certified third-party studios including Pragmatic Play, Evolution Gaming, and Spribe.
Responsible Marketing
88ed does not target individuals who have self-excluded, activated time-outs, or shown indicators of problem gambling with promotional offers. We do not use marketing language that encourages chasing losses or portrays gambling as a path to financial gain.
Strict Age Verification
88ed enforces the 21+ age policy through mandatory KYC identity verification using Bangladesh NID or passport documentation. No withdrawal is processed without successful age verification. Accounts flagged as potentially underage are suspended immediately pending investigation.
Proactive Monitoring
Our platform monitors account activity for behavioural patterns associated with problem gambling — including unusually rapid bet escalation, extended late-night sessions, and repeated maximum-limit deposits. Accounts flagged by this monitoring receive a welfare check from our support team.
Ongoing Staff Training
Every member of the 88ed customer support team receives training in responsible gaming awareness and problem gambling identification. Support agents are equipped to handle sensitive conversations with empathy, refer players to appropriate tools, and escalate welfare concerns to the dedicated responsible gaming compliance team.
Tips for Safe and Enjoyable Gambling
Responsible gambling is about making informed, deliberate choices. The following practical guidelines will help you keep gambling a fun pastime rather than a financial or emotional burden.
Set a gambling budget before you play
Decide in advance exactly how much money you can comfortably afford to lose — treating it like the cost of a night out. Use your 88ed deposit limit to enforce this budget automatically. Once it is gone, stop playing.
Never gamble when you are stressed or upset
Gambling under emotional distress leads to poorer decisions, higher risk tolerance, and a greater likelihood of chasing losses. If you are going through a difficult period — financial pressure, relationship stress, work problems — step away from gambling until you are in a calmer, clearer state of mind.
Take regular breaks during sessions
Set an alarm or use the 88ed session time limit feature to remind yourself to take a break every hour. Stand up, have a cup of cha, and return only if you genuinely want to continue — not because you feel compelled to.
Keep gambling in perspective
Gambling should be one leisure activity among many — not the primary or only source of entertainment in your day. Maintain balance with other activities: watching cricket, spending time with family, exercise, or pursuing other hobbies.
Worried About Someone Else?
Problem gambling does not only affect the individual player — it affects families, relationships, and finances across households in Dhaka, Chittagong, Sylhet, and every corner of Bangladesh. If you are concerned about a family member or friend's gambling behaviour, here is how you can help.
Start an Honest Conversation
Choose a calm, private moment to share your concerns without accusation. Focus on specific behaviours you have noticed — changes in mood, unexplained financial pressure, increased time spent on the phone — rather than making general judgements about the person's character.
Contact 88ed on Their Behalf
If the person in question has an 88ed account, you may contact us at [email protected] with details of your concern. While we are bound by account privacy obligations, our responsible gaming team can flag the account for a welfare review and take proactive measures where the concern is credible.
Seek External Support
Supporting someone with a gambling problem can be emotionally exhausting. Do not try to manage the situation entirely on your own. Seek advice from mental health professionals, community support organisations, or trusted religious advisors who can provide guidance appropriate to the Bangladeshi cultural context.
Play Smart. Play Safe at 88ed.
Responsible gaming is at the heart of everything 88ed does. When you are ready to play, explore our cricket betting markets, casino games, and slots — knowing that every tool you need to stay in control is just a tap away. For any support, our team is available at [email protected].